General Information & Policies

Alaska Gold Standard Tours

Reservations Policy

We recommend booking in advance to save your seat on an Alaska Gold Standard Tour. To reserve a seat, please check availability on our website and if available, please fill out a reservation request form or call our office at 1-888-849-9606!



A deposit of $250 is required to confirm seats on tours at the time of booking. Final payments must be made 90 days prior to tour departure. Visa, Master card, Discover, American express and personal checks are acceptable forms of payment. Guests will be charged an additional $35 for any check submitted with insufficient funds. All international checks must be written in USD funds, verify current exchange rates with our office. Please contact our office to pay by credit card at 1-888-849-9606.


Travelers Insurance

Alaska is known for its majestic mountains and extreme conditions and this is why Alaska Gold Standard Tours strongly recommends guest purchase travelers insurance. Protect yourself from unexpected cancellations, delays, medical emergencies, and more when you buy travelers insurance. Alaska Gold Standard Tours does not sell travelers insurance.



If a cancellation is made in writing 90 days prior to departure, a 100% refund will be made. Any cancellations made less than 90 days prior to departure will be subject to charges.

The following charges apply per person:

  • 90 to 61 days: $250 deposit will NOT be returned.
  • 60 to 46 days: 50% of total cost of the tour.
  • 45 to 31 days: 75% of total cost of the tour.
  • 30 to 0 days: 100% of total cost of the tour.


Tour Documents

Tour packets including tour itinerary, hotel list, arrival & departure information, and luggage tags will be mailed AND emailed out at least 10 days prior to departure date. Final payment must be received on time to prevent delays.


Activity Level 

Our tours require easy to moderate levels of activity. Guests should be able to walk unassisted and be in good medical condition in order to participate in our tours.


Itinerary Revisions

Alaska Gold Standard Tours reserves the right to alter services on the itinerary including, but not limited to hotel accommodations, dining services and attractions. On the off chance that this might occur, all modifications will be of an equivalent service. Times on the itinerary are estimated and may be revised to suit the circumstances.


Seat Rotation & Smoking

Alaska Gold Standard Tours strives to give visitors the most excellent experience and with that, seat rotation will be practiced every day. Alaska law prohibits smoking in enclosed public places including buses and a no smoking policy is strictly enforced while on board. Stops will be made at regular intervals to permit you to stretch your legs, utilize the bathroom, or smoke.


Cell Phones

While the vast majority of people visit Alaska to escape from the interruptions of everyday life, it’s critical to have the option to speak with one another and your friends and family back at home during your visit. In spite of what many people think, there is really great cell phone coverage in Alaska. The 4 significant USA suppliers offer great coverage in bigger urban communities and towns. Please be considerate to fellow guests and refrain from using your cell phone on the bus.


Special Needs and Requests

Here at Alaska Gold Standard Tours we strive to give you the best service possible. With the goal for us to do that, please notify our staff when booking regarding any dietary, mobility, or medical needs to guarantee quality service. We will always do our best to accommodate any requests made, but with the nature of Alaska living, these requests are not always something we can deliver. Please leave a detailed explanation of the request in our “Request To Book” form and we will do our best to make the necessary accommodations!



When it comes to gratuities for your driver and tour guide, generally speaking, we believe it is entirely up to each individual, as each traveler’s means and desire to tip varies. We believe that tipping encourages excellence and rewards a job well done thus, we support tipping.

Another question we often get is “how much should I tip”?

Generally, we recommend between $10-$20 per person, per day. All restaurant tips will be covered by Alaska Gold Standard Tours. Tipping to outside vendors (ATV guide, horseback guide, boat captain, etc.) is NOT included and is left to the discretion of each individual participating in that activity. Though it is not required, it is recommended.



Due to limited space, luggage allowance is one suitcase and one small carry-on per guest. Because of weight restrictions, the maximum weight per suitcase is 50 pounds. Guests departing or arriving on a cruise are allowed two suitcases, one for the land tour and one for the cruise portion of your vacation. Cruise ship luggage will remain with the vehicle for the duration of the land tour, however it will not be accessible to guests.


Valuables and Photography Equipment

Definitely bring your cameras and keep them close for the delightful scenery and wildlife spotting! All valuables and personal belongings ought to be kept with you at all times. Vehicles are always locked when not being used. Alaska Gold Standard Tours is not responsible for any lost or stolen belongings.


Making Airfare Reservations

For no additional cost we are happy to book your flights to and from Alaska. In the event that you decide to book your own flights, please contact us with your flight information so we may follow your arrival and departure dates.


Single Travelers

As a support of our single travelers, we will help with matching you with other single fellow travelers who are searching for a roommate. Kindly note that finding a roommate isn’t ensured and guests will be responsible for paying the single rate if a roommate match is not possible.